Privacy Policy

Last updated: May 21, 2026

This Privacy Policy explains how Taksa Toys Limited (“TaksaToys”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information when you visit or make a purchase from our website.

Our website address is: https://taksatoys.com

By using our website, placing an order, or contacting us, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

This website is operated by Taksa Toys Limited.

For privacy-related questions, you can contact us at:

Email: support@taksatoys.com
Company: Taksa Toys Limited
Address: 1840 Sukhumvit Hills Building, 10th Floor, Unit C, Sukhumvit Road, Prakanong-Tai, Prakanong, Bangkok 10260, Thailand.

2. Information We Collect

We collect personal information only when it is necessary to provide our products, services, website functions, customer support, payment processing, security, and legal compliance.

The information we may collect includes:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Order details
  • Payment-related information
  • Customer support messages
  • Digital product access or download information
  • Account information, if account registration is available
  • IP address
  • Device type
  • Browser type
  • Website usage data
  • Cookie identifiers and similar tracking information

We do not intentionally collect more personal information than necessary for the purposes described in this Privacy Policy.

3. Information You Provide to Us

You may provide personal information when you:

  • Place an order
  • Purchase physical or digital products
  • Create an account
  • Contact customer support
  • Subscribe to updates or emails
  • Submit a form on our website
  • Request a refund, replacement, or download support
  • Communicate with us by email or other channels

4. Orders and Purchases

When you place an order through our website, we collect the information necessary to process, confirm, fulfill, and support your purchase.

This may include:

  • Your name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Products ordered
  • Order date
  • Payment status
  • Delivery or fulfillment status
  • Refund or return information, if applicable

We use this information to process your order, deliver products, provide customer support, handle refunds or disputes, maintain business records, prevent fraud, and comply with legal, tax, and accounting obligations.

5. Payments

Payments on our website are processed securely through third-party payment providers such as Stripe and PayPal.

We do not directly store or process your full credit card number or complete payment card details on our own systems. Payment providers may collect and process payment-related information, including billing details, payment method information, transaction amount, transaction date, payment status, refund status, and fraud prevention information. Stripe states that transaction data may include personal data such as name, email, billing/shipping address, payment method information, purchase amount, transaction date, payment status, and related order details; PayPal also collects identifiers, contact details, device information, cookies/tracking data, and information necessary to provide payment services.

Your payment information is handled by these providers according to their own privacy policies and terms.

6. Digital Products

If you purchase digital products from us, we may store information necessary to:

  • Verify your purchase
  • Provide download access
  • Manage download links, limits, or expiry periods
  • Prevent unauthorized access or abuse
  • Provide customer support
  • Resolve technical issues

Download links may be limited, expire after a certain period, or be restricted for security and anti-abuse purposes.

7. How We Use Your Information

We use your personal information for the following purposes:

  • To operate and maintain our website
  • To process and fulfill orders
  • To deliver physical or digital products
  • To process payments and refunds
  • To confirm purchases and send order-related communications
  • To provide customer support
  • To manage accounts, if account features are available
  • To prevent fraud, abuse, unauthorized access, or security incidents
  • To improve our website, products, services, and user experience
  • To analyze website traffic and performance
  • To comply with legal, tax, accounting, and regulatory obligations
  • To enforce our terms, policies, and rights
  • To respond to lawful requests from authorities, where required

We do not sell your personal information as part of our ordinary business operations.

8. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following bases:

Performance of a contract
We process information to fulfill purchases, deliver products, provide digital access, manage orders, and support customers.

Legal obligations
We process and retain information where necessary for tax, accounting, consumer protection, fraud prevention, and other legal requirements.

Legitimate interests
We process information to operate our business, secure our website, prevent fraud, improve our services, analyze performance, and respond to customer requests.

Consent
Where required, we may rely on your consent for certain cookies, analytics, marketing communications, or optional features. You may withdraw consent where applicable.

9. Cookies and Similar Technologies

We use cookies and similar technologies to make our website work properly, improve performance, remember preferences, support checkout functions, maintain security, and understand how visitors use our website.

Cookies may be used for:

  • Essential website functions
  • Shopping cart and checkout
  • Login sessions, if accounts are available
  • Security and fraud prevention
  • User preferences
  • Website analytics
  • Performance monitoring

You can disable or delete cookies through your browser settings. However, some parts of the website may not function correctly if cookies are disabled.

If required by applicable law, we will request your consent before placing non-essential cookies on your device.

10. Analytics

We may use analytics tools, such as Google Analytics, to understand how visitors use our website, measure performance, diagnose issues, and improve user experience.

Analytics data may include:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Approximate location
  • Pages visited
  • Referring pages
  • Time spent on pages
  • Interaction and usage data
  • Cookie or device identifiers

Google requires websites and apps using Google Analytics to disclose the use of Google Analytics and explain how data is collected and processed.

You may be able to manage or limit analytics tracking through browser settings, cookie settings, or tools provided by analytics providers.

11. Marketing Communications

If you subscribe to our emails or agree to receive marketing communications, we may use your email address to send updates, product news, offers, or announcements.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

We will still send necessary transactional or service-related emails, such as order confirmations, payment updates, download information, support replies, or policy updates.

12. Who We Share Your Information With

We may share necessary personal information with trusted third-party service providers who help us operate our website and provide our services.

These may include:

  • Payment processors, such as Stripe and PayPal
  • Website hosting providers
  • Ecommerce platform providers
  • Shipping and delivery partners
  • Email service providers
  • Customer support tools
  • Analytics providers, such as Google Analytics
  • Fraud prevention and security providers
  • Professional advisers, such as accountants, lawyers, or auditors
  • Government authorities or regulators, where legally required

We only share information that is reasonably necessary for these providers to perform their services or where required by law.

13. International Data Transfers

Some of our service providers may process or store personal information in countries outside your country of residence.

For example, payment processors, hosting providers, analytics providers, and support tools may operate internationally.

Where required by applicable law, we take appropriate steps to protect personal information transferred internationally, such as relying on contractual safeguards, recognized transfer mechanisms, or service providers’ data protection commitments.

14. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.

This may include retaining information for:

  • Order fulfillment
  • Customer support
  • Refunds, returns, and disputes
  • Accounting and tax records
  • Legal compliance
  • Fraud prevention
  • Security monitoring
  • Business administration

Order and transaction records may be retained for longer periods where required for legal, tax, accounting, or dispute resolution purposes.

When personal information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable laws and business requirements.

15. Data Security

We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable and appropriate safeguards.

16. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request restriction of processing
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a copy of your personal information in a portable format
  • Opt out of certain marketing communications
  • Lodge a complaint with a data protection authority or regulator

To exercise your rights, please contact us at: support@taksatoys.com

We may need to verify your identity before responding to certain requests.

17. Children’s Privacy

Our website and products are not intended for direct purchase by children without the involvement of a parent, guardian, or responsible adult.

We do not knowingly collect personal information directly from children without appropriate consent where required by law.

If you believe that a child has provided us with personal information without appropriate consent, please contact us at support@taksatoys.com, and we will take appropriate steps to review and delete the information where required.

18. Third-Party Links

Our website may contain links to third-party websites, platforms, payment providers, or services.

We are not responsible for the privacy practices, policies, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or privacy practices.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

If changes are significant, we may provide additional notice where required by law.

20. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Taksa Toys Limited
Email: support@taksatoys.com
Website: https://taksatoys.com
Address: 1840 Sukhumvit Hills Building, 10th Floor, Unit C, Sukhumvit Road, Prakanong-Tai, Prakanong, Bangkok 10260, Thailand.