Privacy Statement
This Privacy Statement was last updated on 28/05/2026.
1. Introduction
This Privacy Statement applies to this website and to the processing of personal information related to our products and services.
Our website address is: https://taksatoys.com.
This website is owned and operated by Taksa Toys Limited.
In this Privacy Statement, we explain what personal information we collect, why we collect it, how we use it, how long we retain it, and what rights you may have with respect to your personal information.
For more information about the use of cookies and similar technologies on this website, please see our Cookie Policy and Preferences.
2. Contact details
This website is owned and operated by Taksa Toys Limited.
You may contact us regarding this Privacy Statement and the processing of your personal information by writing or emailing us at the following address: support@taksatoys.com
1840 Sukhumvit Hills Building, 10th Floor, Unit C, Sukhumvit Road, Prakanong-Tai, Prakanong, Bangkok 10260, Thailand
3. Personal information we collect
We collect personal information when this is necessary for the operation of our website, the provision of our products and services, the processing of orders, customer support, security, legal compliance, and the improvement of our website.
The categories of personal information we may collect include:
- a first and last name;
- an email address;
- a telephone number;
- a billing address;
- a shipping address;
- an account name or alias;
- order information;
- payment status and transaction-related information;
- delivery, return, refund, or support information;
- information you provide when contacting us;
- information you provide when submitting reflections, comments, stories, or other contributions;
- an IP address;
- browser and device information;
- internet activity information, including pages visited and interactions with the website;
- cookie identifiers and similar technologies.
We do not intentionally collect more personal information than is necessary for the purposes described in this Privacy Statement.
4. Purpose of processing
We process personal information for the following purposes:
- contact, through phone, mail, email, and/or webforms;
- payments;
- registering an account;
- supporting services or products that a customer wants to buy or has purchased;
- complying with legal obligations;
- compiling and analyzing statistics for website improvement;
- deliveries;
- security, fraud prevention, and abuse prevention;
- managing submitted reflections, comments, stories, or other contributions;
- providing digital products, downloads, or digital access where applicable.
5. Orders and purchases
When you place an order through this website, we process the personal information necessary to receive, confirm, process, fulfill, deliver, and support your order.
This may include your name, billing address, shipping address, email address, telephone number, products ordered, order date, payment status, delivery status, and refund or return information where applicable.
We use this information to process your order, arrange delivery, provide customer support, handle refunds or disputes, maintain business records, prevent fraud, and comply with legal, tax, accounting, and regulatory obligations.
6. Payments
Payments on this website are processed through third-party payment service providers, such as Stripe and PayPal.
We do not directly store or process your full credit card number or complete payment card details on our own systems.
Payment service providers may process payment-related information, including billing details, payment method information, transaction amount, transaction date, payment status, refund status, and fraud prevention information.
For more information, please refer to the privacy statements of the relevant payment service providers.
7. Delivery and fulfillment
We process personal information where necessary to arrange delivery, provide shipment information, support tracking, manage delivery issues, and respond to questions about your order.
We may share information that is necessary for delivery and fulfillment with shipping, tracking, or delivery service providers.
8. Account registration
You may register for an account with our website.
When an account is created, we may process information such as your name, email address, username or account name, billing and shipping addresses, order history, and security-related information.
You are responsible for keeping your account information confidential. If you believe that your account has been accessed without authorization, you should contact us without delay.
9. Digital products, downloads, and digital access
For digital products, downloads, or digital access, we may process information necessary to verify your purchase, provide access, manage download links, prevent unauthorized access or abuse, provide customer support, and resolve technical issues.
This may include order information, account information, download access records, support messages, and security-related information.
10. Reflections, contributions, and submitted content
If you submit reflections, comments, stories, or other contributions to us by email or another communication channel, we may process the information you provide for review, communication, editing, and possible publication.
This may include your name, professional role, affiliated institution, email address, submitted content, and related communication with us.
Submitted reflections may be reviewed, lightly edited, and shared where appropriate. If shared, we may include your name, professional role, and affiliated institution if provided. Please only submit information you are comfortable having published.
11. Cookies and similar technologies
Our website uses cookies and similar technologies.
Cookies may be used for technical and functional website operation, shopping cart and checkout functions, login sessions, payment processing, security, fraud prevention, statistics, analytics, video display, and cookie consent management.
Some cookies are necessary for certain parts of the website to work properly. Other cookies may be used for statistics or marketing/tracking purposes.
For more information about the cookies and similar technologies used on this website, please see our Cookie Policy and Preferences.
12. Statistics
We may use statistics and analytics tools to understand how visitors use our website and to improve the website experience.
Statistics and analytics data may include information such as IP address, browser type, device type, operating system, pages visited, referring pages, time spent on pages, interactions with the website, and cookie or device identifiers.
Where required, we will provide options to manage or opt out of non-functional cookies or similar technologies.
13. Marketing communications
We do not currently send newsletters.
If we offer newsletters, product updates, promotional emails, or other marketing communications in the future, we will only send them where permitted by applicable law and, where required, with your consent.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.
We may still send transactional or service-related emails, including order confirmations, payment updates, delivery updates, account messages, support replies, refund information, and policy notices.
14. Sharing data with third parties
We may share personal information with third-party service providers where this is necessary for the operation of our website and the provision of our products and services.
These third parties may include:
- payment processors;
- website hosting providers;
- ecommerce platform providers;
- shipping, tracking, and delivery providers;
- email and communication service providers;
- analytics providers;
- security, anti-spam, and fraud prevention providers;
- customer support tools;
- professional advisers, including accountants, lawyers, or auditors;
- government authorities, regulators, courts, or law enforcement where required by law.
We only share information that is reasonably necessary for these purposes or where we are legally required to do so.
15. Third-party websites and services
Our website may include links, embedded content, payment services, video services, or other references to third-party websites or services.
We do not control the privacy practices of third-party websites or services. These third parties are responsible for their own privacy statements, cookie policies, and terms.
We encourage you to read the privacy statements of any third-party services you use.
16. Legal bases for processing
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following bases:
16.1 Performance of a contract
We process personal information where this is necessary to provide products or services you request, process orders, arrange delivery, manage accounts, provide digital access, process payments, and provide customer support.
16.2 Legal obligations
We process and retain personal information where this is necessary to comply with legal, tax, accounting, consumer protection, fraud prevention, dispute handling, and regulatory obligations.
16.3 Legitimate interests
We process personal information where this is necessary for our legitimate interests, including operating our website, securing our website, preventing fraud and abuse, improving our services, analyzing website performance, responding to customer requests, and protecting our rights.
16.4 Consent
Where required, we may rely on your consent for certain cookies, analytics, marketing communications, optional features, or publication of submitted content.
Where processing is based on consent, you may withdraw your consent where applicable.
17. International transfers
Some of our service providers may process or store personal information in countries other than your country of residence.
This may include payment processors, hosting providers, analytics providers, security tools, support tools, and other service providers that operate internationally.
Where required by applicable law, we take appropriate steps to protect personal information transferred internationally, including relying on contractual safeguards, recognized transfer mechanisms, or service providers’ data protection commitments.
18. Retention period
We retain personal information only for as long as necessary for the purposes for which it was collected.
This may include retaining information for order fulfillment, delivery, customer support, refunds, returns, disputes, accounting and tax records, legal compliance, fraud prevention, security monitoring, account management, and business administration.
Order and transaction records may be retained for longer periods where this is necessary for legal, tax, accounting, or dispute resolution purposes.
When personal information is no longer necessary, we will delete, anonymize, or securely store it in accordance with applicable laws and business requirements.
19. Security
We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
20. Your rights with respect to personal information
Depending on your location and applicable privacy laws, you may have certain rights with respect to your personal information.
These rights may include:
- the right to request access to the personal information we process about you;
- the right to request correction of inaccurate or incomplete information;
- the right to request deletion of your personal information;
- the right to request restriction of processing;
- the right to object to certain processing activities;
- the right to withdraw consent where processing is based on consent;
- the right to request a copy of your personal information in a portable format;
- the right to opt out of certain marketing communications;
- the right to opt out of certain non-functional cookies or similar technologies;
- the right to lodge a complaint with a data protection authority or regulator.
To exercise your rights, please contact us using the contact details provided in this Privacy Statement.
We may need to verify your identity before responding to certain requests.
21. Browser and device-based consent
Some browsers, devices, or extensions may allow you to send privacy signals, including Do Not Track or Global Privacy Control.
Where required or supported by our website tools, we may use these signals to adjust your privacy settings, including limiting non-functional cookies or similar technologies.
You may also manage cookies through your browser settings or through our Cookie Policy and Preferences where available.
22. Children
Our website is intended for use by adults, parents, guardians, educators, and other responsible users.
Our products may be designed for or used by children, but purchases and website interactions are not intended to be made directly by children without the involvement of a parent, guardian, or responsible adult.
We do not knowingly collect personal information directly from children without appropriate consent where required by law.
If you believe that a child has provided us with personal information without appropriate consent, please contact us, and we will take appropriate steps to review and delete the information where required.
23. Changes to this Privacy Statement
We may update this Privacy Statement from time to time.
The date provided at the beginning of this Privacy Statement is the latest revision date.
Changes to this Privacy Statement will become effective when posted on this website, unless otherwise stated.
We recommend that you review this Privacy Statement periodically for any changes.
24. Contact information
This website is owned and operated by Taksa Toys Limited.
You may contact us regarding this Privacy Statement and the processing of your personal information by writing or emailing us at the following address: support@taksatoys.com
1840 Sukhumvit Hills Building, 10th Floor, Unit C, Sukhumvit Road, Prakanong-Tai, Prakanong, Bangkok 10260, Thailand