Terms & Conditions

Last updated: May 21, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Taksa Toys Limited (“TaksaToys”, “we”, “us”, or “our”), including any products, digital products, content, features, and services available through the website.

Our website address is: https://taksatoys.com

By accessing our website, placing an order, creating an account, downloading digital products, or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or purchase products from us.

1. About Us

This website is operated by:

Taksa Toys Limited
Email: support@taksatoys.com
Website: https://taksatoys.com
Address: 1840 Sukhumvit Hills Building, 10th Floor, Unit C, Sukhumvit Road, Prakanong-Tai, Prakanong, Bangkok 10260, Thailand.

2. Eligibility

By using this website or placing an order, you confirm that you are legally able to enter into a binding agreement.

If you are under the age of majority in your jurisdiction, you may only use this website or purchase products with the involvement and consent of a parent, guardian, or responsible adult.

3. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

Use the website for any illegal, fraudulent, harmful, or abusive purpose
Interfere with or disrupt the operation, security, or performance of the website
Attempt to gain unauthorized access to any part of the website, server, account, or system
Use bots, scrapers, crawlers, or automated tools without our written permission
Copy, reproduce, exploit, or misuse any part of the website or its content
Upload or transmit viruses, malware, harmful code, or malicious content
Misrepresent your identity or provide false information

We reserve the right to suspend, restrict, or terminate access to the website if we believe these Terms have been violated.

4. Accounts

If our website allows account registration, you are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.

You agree to provide accurate, current, and complete information and to update it when necessary.

You must notify us immediately if you believe your account has been accessed without authorization.

We may suspend or terminate accounts that contain false information, are used fraudulently, or violate these Terms.

5. Products

We may offer physical products, digital products, downloadable files, creative materials, toys, designs, or related products through our website.

We try to display product information, descriptions, images, prices, and availability as accurately as possible. However, we do not guarantee that product descriptions, images, colors, measurements, packaging, materials, or other content will always be completely accurate, current, or error-free.

Product colors and appearance may vary depending on your device screen, lighting, production batch, or manufacturing differences.

All products are subject to availability.

We reserve the right to modify, discontinue, limit, or remove products at any time without prior notice.

6. Product Safety and Use

Some products may contain small parts, printed materials, craft components, or items that require adult supervision.

You are responsible for reading and following all product instructions, warnings, safety information, and age recommendations provided with the product or on the website.

Unless expressly stated otherwise:

Products are not intended for children under 3 years old
Adult supervision may be required
Products should be used only for their intended purpose
Products should not be used if damaged, broken, or unsafe
Packaging should be removed before use where appropriate

We are not responsible for misuse, improper handling, failure to follow instructions, unauthorized modifications, or use of products in a way that is not reasonably intended.

7. Orders

When you place an order, you are making an offer to purchase the selected products under these Terms.

After placing an order, you may receive an order confirmation email. This confirms that we have received your order, but it does not guarantee acceptance of the order.

We reserve the right to accept, reject, cancel, or limit any order at our discretion, including where:

A product is unavailable
There is an error in pricing, description, or availability
Payment is not authorized
Fraud, abuse, or unauthorized activity is suspected
Shipping restrictions apply
The order appears to be placed for resale or misuse
We are unable to fulfill the order for operational reasons

If we cancel an order after payment has been made, we will refund the amount paid for the cancelled item, unless we are legally permitted to withhold payment due to fraud, chargeback abuse, or other unlawful activity.

8. Pricing

Prices are listed in the currency displayed on the website.

We may change prices at any time without prior notice. Price changes will not affect orders that have already been accepted, unless there was an obvious pricing error.

Prices may exclude taxes, duties, customs charges, shipping fees, handling fees, or other charges unless clearly stated otherwise.

You are responsible for reviewing the full order total before completing payment.

9. Taxes, Duties, and Customs

Depending on your location, orders may be subject to taxes, import duties, customs fees, brokerage fees, or other charges.

Unless stated otherwise, you are responsible for paying any applicable taxes, duties, customs fees, or local charges required by your country or region.

We are not responsible for delays, seizures, additional charges, or delivery issues caused by customs, import controls, or local regulations.

You are responsible for ensuring that the products you order can be legally imported into your country.

10. Payments

Payments are processed through third-party payment providers such as Stripe and PayPal.

We do not directly store your full credit card information on our own systems.

By placing an order, you agree to provide current, complete, and accurate payment information. You authorize us and our payment providers to charge the payment method you provide for the full order amount, including applicable taxes, shipping, and fees.

Payment providers may apply their own terms, conditions, and privacy policies.

We are not responsible for errors, delays, declines, disputes, chargebacks, or processing issues caused by third-party payment providers, banks, card issuers, or payment networks.

11. Shipping and Delivery

Shipping options, costs, and estimated delivery times may be displayed during checkout.

Shipping times are estimates only and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by:

Shipping carriers
Customs or import processing
Incorrect or incomplete shipping information
Weather, natural disasters, or emergencies
Strikes, disruptions, or carrier delays
Events outside our reasonable control

You are responsible for providing a correct and complete shipping address.

If a package is returned, delayed, lost, or undeliverable because you provided incorrect or incomplete information, additional shipping fees may apply.

Risk of loss or damage may pass to you when the order is delivered to the shipping address, unless applicable law provides otherwise.

12. Digital Products

Digital products are delivered electronically through download links, email, account access, or other digital delivery methods.

After purchase, you may receive access to digital files, downloadable content, templates, designs, instructions, or other digital materials.

Download links may be limited, expire, or be restricted to prevent abuse, unauthorized sharing, or excessive downloads.

You are responsible for ensuring that your device, software, and internet connection are compatible with the digital product before purchase.

Unless expressly permitted, you may not:

Copy, reproduce, distribute, publish, upload, share, resell, sublicense, or commercially exploit digital products
Claim digital products as your own
Modify digital products for resale or redistribution
Share download links with others
Use digital products in a way that infringes our intellectual property rights

Digital products are licensed to you for personal use only, unless a separate commercial license is clearly provided.

13. Returns, Refunds, and Cancellations

Our return, refund, and cancellation policy may vary depending on the type of product, your location, and applicable consumer protection laws.

Physical products

If you receive a damaged, defective, incorrect, or incomplete product, please contact us at support@taksatoys.com with your order number and supporting photos or details.

We may offer a replacement, repair, refund, or other remedy depending on the issue and applicable law.

To be eligible for a discretionary return, products may need to be unused, unopened, in their original packaging, and returned within the timeframe stated on our website or in our return policy.

You may be responsible for return shipping costs unless the item is defective, incorrect, or applicable law requires otherwise.

Digital products

Due to the nature of digital products, all digital product purchases are generally non-refundable once access has been provided, downloaded, or delivered.

However, this does not limit any rights you may have under applicable consumer protection laws, including where a digital product is defective, not as described, or cannot be accessed due to an issue caused by us.

Legal consumer rights

Nothing in these Terms limits or excludes any consumer rights that cannot legally be limited or excluded.

This matters because many jurisdictions give consumers mandatory rights around faulty goods, refunds, digital content, cancellation rights, and unfair contract terms. For example, EU rules cover pre-purchase information and cancellation rights for online purchases, including digital content, while UK guidance also covers refunds, repairs, replacements, and rights relating to faulty goods and digital content.

14. Promotions, Discounts, and Gift Cards

We may offer promotions, discount codes, coupons, bundles, free downloads, or gift cards from time to time.

Promotions may be subject to additional terms, expiry dates, usage limits, product exclusions, location restrictions, or minimum purchase requirements.

We reserve the right to modify, suspend, cancel, or refuse any promotion where we suspect misuse, fraud, technical error, or violation of promotional terms.

Discount codes cannot be exchanged for cash unless required by law.

15. Intellectual Property

All content on this website, including text, images, illustrations, graphics, logos, product designs, characters, templates, digital files, downloads, videos, instructions, branding, and website materials, is owned by or licensed to Taksa Toys Limited and is protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, resell, publish, upload, display, perform, license, create derivative works from, or exploit our content without our prior written permission.

Purchasing a product does not transfer ownership of our intellectual property rights to you.

Digital products are licensed, not sold, unless expressly stated otherwise.

16. User Content

If you submit reviews, comments, photos, feedback, suggestions, or other content to us or through our website, you confirm that:

You own or have the right to submit the content
The content is accurate and not misleading
The content does not infringe anyone else’s rights
The content is not unlawful, abusive, offensive, defamatory, or harmful

By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, edit, publish, and share the content for business, marketing, customer support, product improvement, and website purposes.

We may remove user content at our discretion.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and share personal information.

Please review our Privacy Policy here: https://taksatoys.com/privacy-policy

18. Third-Party Services and Links

Our website may contain links to third-party websites, tools, payment providers, shipping services, platforms, or content.

Third-party services are not controlled by us. We are not responsible for their content, policies, security, availability, actions, or practices.

Your use of third-party services may be subject to their own terms and privacy policies.

19. Website Availability and Errors

We try to keep the website available, secure, accurate, and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

We may suspend, update, restrict, or discontinue any part of the website at any time.

The website may occasionally contain errors, inaccuracies, omissions, technical issues, or outdated information.

We reserve the right to correct errors, update information, cancel affected orders, or change content at any time without prior notice.

20. Disclaimers

To the maximum extent permitted by law, our website, products, digital products, and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

The website will always be available or error-free
Products will meet every expectation or intended use
Digital products will be compatible with every device, platform, software, or system
Product colors, materials, packaging, or appearance will exactly match website images
Any content on the website is complete, current, or error-free

Nothing in these Terms excludes warranties, guarantees, or rights that cannot be excluded under applicable law.

21. Limitation of Liability

To the maximum extent permitted by law, Taksa Toys Limited and its directors, officers, employees, contractors, partners, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of the website, products, digital products, or services.

This includes, without limitation, loss of profits, loss of data, loss of business, loss of goodwill, service interruptions, device issues, or unauthorized access.

Our total liability for any claim relating to an order will not exceed the amount you paid for the product giving rise to the claim, unless applicable law requires otherwise.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so.

22. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold harmless Taksa Toys Limited from any claims, damages, losses, liabilities, costs, or expenses arising from:

Your misuse of the website
Your violation of these Terms
Your violation of any law or third-party rights
Your unauthorized use, copying, sharing, or resale of our content or digital products
Your user content or submissions

23. Force Majeure

We are not responsible for failure or delay in performing our obligations where the failure or delay is caused by events outside our reasonable control.

This may include natural disasters, pandemics, war, terrorism, civil unrest, strikes, labor disputes, supply chain disruptions, transport delays, customs delays, internet outages, cyberattacks, government actions, changes in law, payment processor issues, or other events beyond our control.

24. Termination

We may suspend or terminate your access to the website, account, products, downloads, or services if we believe you have violated these Terms, misused our website, infringed our rights, engaged in fraud, or caused harm to us or others.

Termination does not affect rights or obligations that arose before termination.

25. Governing Law

These Terms are governed by the laws of Thailand, without regard to conflict of law principles, except where the mandatory consumer protection laws of your place of residence provide otherwise.

If you are a consumer located in the United States, nothing in these Terms limits any non-waivable rights you may have under applicable federal or state consumer protection laws.

Any dispute arising from or relating to these Terms, the website, or your purchase shall be subject to the jurisdiction of the competent courts of Thailand, unless applicable consumer protection laws give you the right to bring a claim in another jurisdiction.

26. Changes to These Terms

We may update or modify these Terms from time to time.

When we update these Terms, we will revise the “Last updated” date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Terms.

If you do not agree to the updated Terms, you should stop using the website.

27. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining parts will continue to apply to the fullest extent permitted by law.

28. Entire Agreement

These Terms, together with our Privacy Policy and any other policies posted on our website, form the entire agreement between you and Taksa Toys Limited regarding your use of the website and purchases from us.

29. Contact Us

If you have any questions about these Terms, please contact us at: